Click to select the camera device driver.

Follow steps 1-3 from above to open Device Manager.

If the camera drivers still are not installed or working properly, follow the procedure below to manually install the driver:

On the menu bar, click Action and then click Scan for hardware changes.

In the Confirm Device Uninstall window, click the OK button.

On the menu bar, click Action and then click Uninstall.

NOTE: It also could be listed as USB Imaging Device, USB Video device or Unknown device.

Under Imaging Devices, click to select Sony Visual Communications Camera.

In the Device Manager window, click the arrow next to Imaging Devices to expand the selection.

In the System and Security window, under System, click Device Manager.

In the Control Panel window, click System and Security.

Click the Start button and then click Control Panel.

If the webcam drivers do not install or work properly, follow the procedure below to reinstall the drivers: NOTE: For some VAIO® computers, Arcsoft® WebCam Companion® and Magic-I™ Visual Effects software updates for the Windows 7 operating system are available.ĭownloads are posted on your model support page. These are referred to as Microsoft® in-box drivers. The drivers for the camera are included in the operating system and should install automatically when the operating system is installed. Windows® 7 operating system drivers for the built-in Motion Eye® camera are not available on the Sony® eSupport Web site.

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